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Frequently asked questions about

General Information

Mountain America overview

What is Mountain America Credit Union’s routing number?
How many branch locations does Mountain America Credit Union have?
What holidays are you closed?
What is your mailing address?
How much money is required to open an account?
Who is the credit union's CEO?

Membership and eligibility

How do I join the credit union?
Can I join the credit union right now?
Can my relative join the credit union?
When applying for membership in the credit union, what identification is required at the time of application?
When are dividends paid to members?
When are dividend checks mailed?
Do Mountain America members get a discount on TurboTax services?

Branch information and services

Where are your insurance agents located?
Where can I find a list of your branch phone numbers?
What are your hours of operation?
Can I get foreign currency through the credit union?
Can I use one of the Credit Union Service Centers to make a transaction?
Does Mountain America offer Notary Public services?
How do I set up a business account at the credit union?
If I am under the age of 18, can I apply for a loan, debit card or overdraft services?
How long will it take for a returned item to be mailed back to the member?

Credit union basics

Who owns a credit union?
How do credit unions differ from banks?
How is a credit union governed?
Why aren't credit unions insured by the Federal Deposit Insurance Corp. (FDIC), like banks and thrifts?

Online and telephone services

Do you have any audio response systems?
Are there any service fees for using telephone banking?
Do you have Spanish-speaking insurance agents?
How do I download my account information to Quicken or Quickbooks?
Why is it that when I call the branch, I get the Service Center?

Information requests

How can I have holds partially or completely released?
How long is a preapproval valid?
Who can I talk to about returned, bounced, or NSF items?
Who can I talk to about returned, bounced, or NSF items?

Service center

1-800-748-4302

Routing number

3240 7955 5

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© 2026 All rights reserved. Mountain America Credit Union, P.O. Box 2331, Sandy, UT 84091, 1-800-748-4302. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Mountain America Federal Credit Union does business as Mountain America Credit Union. Membership required—based on eligibility. Loans on approved credit. ‡Annual Percentage Yield (APY). Annual Percentage Rate (APR).
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