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Digital Banking
Members of Mountain America have access to a variety of helpful online and mobile banking services.
Make life easier with digital banking
Stay on top of your finances with Mountain America’s suite of digital banking tools. Most services are available both online and in our mobile app, so you can interact with your accounts on your terms.
Download
the app
Loaded with features
Make transfers and payments
- Transfer funds between your Mountain America accounts.
- Set up and edit recurring transfers and payments.
- Transfer funds to another Mountain America member.
- Move money between your Mountain America account and accounts you have at other financial institutions.
- Make loan payments from another financial institution with Quick Payments.
Open new accounts and loans
Set up a new savings or certificate account, or apply for a loan, without getting off the couch.
Deposit checks
Use the mobile app to deposit checks anytime.
Pay bills
Make bill payments anytime to anyone. You can also schedule automatic, recurring payments to save time.
Get alerts
Be notified of low balances, large transactions, card authorizations and more by setting up customized text, email and push notifications.
View documents
Access your statements, notices and other electronic documents.
Send money with Zelle®
Use our mobile app to access Zelle®, a convenient way to send money to people you know and trust using their email or U.S. mobile number.¹
Advantages of Zelle®Manage debit and credit cards
Use our online and mobile card manager to see full card details, block and unblock your card, request a replacement, update your PIN and set travel notices.
See DetailsAccess the rewards center
View your checking and credit card rewards points and redeem them for things like travel rebates, gift cards and event tickets. To get started, choose Accounts from the main menu, then select My Rewards.
Digital banking account FAQs
How do I register for my own profile as a joint accountholder?
To register a profile as a joint accountholder, follow these steps:
In the app
- Open the app.
- Below the login area, select Register a New Account.
- Select Individual or business with an SSN.
- Carefully review the disclosure.
- Check I Agree and tap Continue.
- Enter your Social Security number or taxpayer identification number and your Mountain America account number.
- Tap Continue.
- Choose how you’d like to verify your identity.
- Tap Continue.
- Enter the verification code.
- Tap Verify.
- Create a username that is between 8 and 19 characters long.
- Tap the Create username button.
- Create a password of 15-40 characters and confirm it.
- Tap the Create password button.
You’re all set to start using digital banking!
In online banking
- Go to macu.com.
- Below the login area, select Register.
- Select Individual or business with an SSN.
- Carefully review the disclosure.
- Check I Agree and click Continue.
- Enter your Social Security number or taxpayer identification number and your Mountain America account number.
- Click Continue.
- Choose how you’d like to verify your identity.
- Click Continue.
- Enter the verification code.
- Click Verify.
- Create a username that is between 8 and 19 characters long.
- Click the Create username button.
- Create a password of 15-40 characters and confirm it.
- Click the Create password button.
You’re all set to start using digital banking!
How do I hide or unhide an account in digital banking?
To hide or unhide a loan or share account on your dashboard, follow these steps:
Note: Hiding an account on your profile will also hide it from widgets, such as My Accounts and Transfers.
In the app
- Log in to the app.
- Tap the profile icon in the top right.
- Choose Settings.
- Then Accounts.
- Select the account you want to edit.
- Toggle Hide/Unhide for the account.
- Tap Save.
In online banking
- Log in to online banking at macu.com.
- On the dashboard, click the gear icon.
- Uncheck the accounts you’d like to hide.
- Click Save.
How do I hide or unhide account numbers?
- Log in to online banking or the app.
- From the dashboard or the Accounts page, click the share (checking or savings account) or loan.
- Select Account Details or Show Details.
- Click the eye icon next to the account number or MICR to unhide (or hide) the number.
How do I set travel notices?
In the app
- Log in and tap Manage Cards in the bottom navigation bar.
- Select your card. If you have multiple cards, swipe along the top to choose.
- Scroll down and tap Travel Notices > Add New Travel Notice.
- Choose your dates and destination, and then tap Save.
In online banking
- Log in at macu.com.
- Hover over the Accounts tab in the top navigation bar.
- Select Card Manager and click on your card.
- Click Travel Notices > Add New Travel Notice.
- Choose your dates and destination, and then click Save.
How do I change my account nickname?
To change your account nicknames, take these simple steps:
In the app
- Log in to the app.
- Tap the profile icon in the top right.
- Choose Settings.
- Then Accounts.
- Select the account you’d like to rename.
- Tap the pencil icon.
- Enter a new nickname (and color if desired).
- Tap Save.
In online banking
- Log in to online banking at macu.com.
- From the dashboard, select the account you’d like to rename.
- Click the pencil icon next to the name.
- Enter a new nickname (and color if desired).
- Click Save.
How do I change the order of accounts on my dashboard?
- Log in to online banking (this option is not available in the app).
- Navigate to Settings.
- Select Accounts.
- Click Reorder Accounts.
- Drag and drop the accounts to the desired order.
Note: They can only be rearranged within each category—for example, checking and savings can be reordered within the shares section.
How do I remove a joint user from my account?
Shares (checking, savings and deposit accounts)
- All account owners must sign a Deletion of Joint Owner form. You can start this process at any branch or by calling the service center.
- If the form is not signed in front of a Mountain America team member, you must use DocuSign or have the form notarized to be accepted.
- Return the signed form within 30 days of starting the process. Otherwise, the process must be restarted.
- All shares for every account owner must have positive balances (no negative or charged-off shares). If the account owner is a beneficial owner on a negative business account, removal is not allowed.
Loans
The loan must be refinanced to remove a co-borrower.
Why can’t I see my LPL Financial account?
As part of our recent system update, direct access to LPL accounts is no longer supported.
You still have a couple ways to stay connected:
- Add your LPL account as an external account using “Add an account” in the app or online banking. This allows you to view your balance.
- Use the LPL AccountView app for a more comprehensive experience. You’ll also be able to see positions, performance and statements.
For help setting up these connections, call our wealth management team at 1-800-540-7670.
How do I connect my Mountain America account to QuickBooks Desktop?
Please follow the steps in our QuickBooks setup guide.
Additional resources
Online security
Mountain America provides exceptional online security and a variety of tools to make your digital banking experience as safe as possible.
Free credit score access
View your credit report, see credit alerts and explore how financial choices could change your score.
Lock your credit report
With CreditLock, you can easily lock and unlock your Experian credit report—either through online banking or the mobile app.
- U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
