Credit and LoansThe New Face of Fraud and How to Spot It Before It Spots You | Guiding You Forward
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The New Face of Fraud and How to Spot It Before It Spots You | Guiding You Forward

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Quick Summary

Fraud is getting harder to detect—and it’s not because there’s more of it. Subhi Salim, vice president of fraud management and operations, uncovers how the game has changed, old standbys that still give scammers away and the steps you can take right now to stay protected.

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Most people assume they’d recognize a scam as soon as they see it. That assumption is exactly what fraudsters are counting on.


In this episode of the Mountain America Credit Union Guiding You Forward podcast, Subhi Salim, vice president of fraud management and operations, explains candidly about how the fraud landscape has shifted, what today’s scams look like and—most importantly—how to protect yourself.

Here’s what Subhi covers:

  • Why fraud isn’t necessarily more common—just a lot harder to catch.
  • Which red flags still hold up in the age of AI.
  • The one account security setting most people overlook—and shouldn’t.

New game, same old plays Fraud hasn’t exploded in volume—it’s exploded in sophistication. The core tactics fraudsters use today are largely the same, but what’s different is how convincing they’ve become. The big difference is AI. Subhi breaks down exactly how that shift happened, what’s driving it and why it matters more than most people realize. “The kind of polished, professional-looking communication that used to signal a legitimate source is now something a scammer can spin up in minutes.”

The red flags are still waving Even the most polished scam has a weak point. The trick is knowing which details to pay attention to—and they are probably not the ones you expect. Subhi walks through the channels scammers rely on most, what is their approach in each one and the specific details that still remain hard to fake. He also shares the one rule your financial institution will never break and why knowing it could save you from getting scammed. “If something looks familiar to us and we are acting fast,” Subhi explains, “then we tend to trust things a lot more. That’s why we have to be vigilant.”

Your best defense might already be available to you Protecting yourself doesn’t require a cybersecurity degree. But it does require you to make some intentional choices—and most people are skipping at least one of them. Subhi makes the case for why layering account security is no longer optional, and what Mountain America is doing to catch what slips through anyway. As he puts it, “The best fraud story is one that never happens.”

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