Collateral Protection Insurance (CPI)

Have you received a CPI notice? Find out why and submit your proof of insurance here.

What is collateral protection insurance?

You may have received a collateral protection insurance (CPI) notice from Mountain America. This page will answer your questions about CPI, why you received the notice, and how to submit your proof of insurance.

Why am I getting a CPI notice?

One of the terms of your loan agreement is a requirement to maintain comprehensive and collision coverage on your vehicle as long as you have the loan with us. Currently, we are missing evidence that you have obtained acceptable insurance coverage.

What is acceptable insurance?

In order to verify you have the proper comprehensive and collision coverage, we need you to provide us with information from your insurance policy, including the amount of your deductible and documentation that Mountain America is the lien holder. Note: insurance ID cards are not acceptable as proof of insurance.

What happens if I do not submit proof of insurance?

Please note if we do not receive evidence of insurance meeting our requirements, collateral protection insurance (CPI) may be issued through the credit union's insurance program, and your monthly loan payment will be adjusted accordingly. The coverage afforded by CPI is primarily to protect the credit union's interests. CPI will not satisfy the requirements of any financial responsibility law, nor does it provide liability coverage.

Submit your proof of insurance

You can submit your insurance information in a quick, easy and secure manner online. To submit proof of insurance, click the link below and follow the instructions.

Click here to submit proof of insurance online.

Alternatively, you may:

  • Email your policy to
  • Have your insurance agent call 1-800-570-9958 to complete a verbal verification.
  • Fax your policy to 1-866-238-0987.
  • Mail your policy to Mountain America Credit Union, P.O. Box 691010, San Antonio, TX 78269-1010.

If you fax or mail your proof of insurance, include reference #4220.

Vehicle Insurance

Protect your rides

Mountain America Insurance can help with coverage for cars, RVs, motorcycles, boats and more.

Vehicle Protection Plans

Shield yourself from auto repair costs

VPP from Mountain America is an easy and affordable way to get extended warranty coverage on your vehicle.

Payment Protection

Working for You

Ensure your loan payments are made in the event of illness, injury or job loss.