Q: How do I file an affidavit of fraud?

If a transaction appears to be fraudulent, report it to us immediately.

If the fraud involves a debit or credit card:

• Use card manager in online banking or the mobile app to lock your card.
• Call the service center at 1-800-748-4302.

If the fraud does not involve a card:

• Contact the service center at 1-800-748-4302.

A representative will guide you through the affidavit process and explain any documentation required.