Pet Photo Contest FAQs
- When does the contest start and end?
- What are the prizes?
- How do I know if I won?
- What happens to the winning photos?
- How do I enter?
- How many times can I enter the contest?
- I have more than one pet. Can I enter both into the contest?
- Do I need to use a recent photo?
- My pet has passed away. Can I still enter a photo?
- Can I use a professional photo?
- Can I enter a collage of photos?
- Why won't it let me upload my photo?
- How can I edit/delete/change the photo I entered?
- How do I find my photo?
- How do I share my photo to get votes?
- My share link won't work. What can I do?
- How many times can I vote?
- Why won't it let me vote?
- What happens when I get 10 votes?
- Do the total votes matter after 10?
- How do I get to the judging round?
- How will the judges choose the winners?
- I am a previous winner. Can I enter again this year?
- I have another question...
About the Contest
When does the contest start and end?
The contest begins at 12:01 a.m. MDT on May 5, 2025. Entries will close at 11:59 p.m. MDT on May 16, 2025. Voting will close at 11:59 p.m. MDT on May 18, 2025.
What are the prizes?
One grand prize winner will receive a $1,000 PetSmart® gift card. Six additional winners will each receive a $100 PetSmart gift card.
How do I know if I won?
Winners will be notified via email (or telephone, where applicable). We will also announce the winners on our Facebook, Instagram and X pages.
What happens to the winning photos?
Mountain America may post the winners' photos on our social media pages, website and in our online quarterly newsletter.
Entering the Contest
How do I enter?
You can enter through our official contest page. Then get at least 10 votes on your entry on our "View Gallery" section to become a semi-finalist.
How many times can I enter the contest?
Each person may enter the contest once through our official contest page.
I have more than one pet. Can I enter both into the contest?
Yes, you can use a photo with the pets together.
Do I need to use a recent photo?
You can enter any photo of your pet taken at any time.
My pet has passed away. Can I still enter a photo?
Yes, your pet was a dear friend and had a wonderful life. We would love to have you honor their memory with a photo in our contest.
Can I use a professional photo?
You may enter any photo of your pet, even if you are not the one who took it, as long as you own the rights to do so.
Can I use a collage of photos?
Yes, if it becomes a semi-finalist, the photo will be judged according to the same criteria as single photos.
Why won't it let me upload my photo?
Please make sure that your file is less than 15 MB in size and that you are using an acceptable file format such as .jpg, .png, .tiff or .jpeg. Also, please update your browser to the latest version.
How can I edit/delete/change the photo I entered?
Please email socialmedia@macu.com and let us know what issue you are experiencing. If you have uploaded the wrong photo or want to switch out your photo for new one, we will need to delete your entry so that you may try again. Please note: Deleting your entry will erase all votes accumulated up to that point.
How do I find my photo?
Click the "View Gallery" button and you can search for your entry by scrolling through the gallery.
Voting
How do I share my photo to get votes?After you complete your entry, you will be redirected to the pet photo gallery. Find your entry and click on it. In the top right corner, you will see an arrow icon. Click the icon to share your entry with your friends.
My share link won't work. What can I do?
Find your entry in the pet photo gallery and click on it. In the top right corner, you will see an arrow icon. Click the icon to see the share methods. Click on the first one for “email”. An email will open with a link similar to this: https://gleam.io/g/TdZIL/######. Copy that link and share it with your friends.
How many times can I vote?
Each person can vote for each entry one time during the contest period.
Why won't it let me vote?
You may be entering from a shared location (e.g. school, library, internet cafe). Make sure you are on your own network, then try again. If the issue persists, please email socialmedia@macu.com
What happens when I get 10 votes?
Each entry that receives 10 or more votes will become a semi-finalist and advance to the judging round where a panel of judges will choose the winners.
Do the total votes matter after 10?
No, once you get 10 votes, your entry will become a semi-finalist and advance to the judging round where a panel of judges will choose the winners. All semi-finalists have the same chances of winning once they advance to the judging round.
Judging Round
How do I get to the judging round?
Your entry must receive 10 votes in order to become a semi-finalist. Semi-finalists advance to the judging round where a panel of judges will choose the winners.
How will the judges choose the winners?
One grand prize winner and six runners-up will be chosen. Judging criteria for the semi-finalists is based on, but not limited to, the following: personality, originality, creativity and technical quality.
Here are some general tips to get a great photo:
- Use good lighting (natural light is usually best).
- Show your pet's face.
- Make sure your pet is in focus.
Please do not use a photo of your pet doing anything unsafe or illegal. Also, we ask that you please avoid using effects such as heavy filters, text overlays and graphics.
I am a previous winner. Can I enter again this year?
Yes, but please note: Previous winning photos cannot win another prize.
Have another question?
Please read the official contest rules, and if you still have a question, please email us at socialmedia@macu.com.
