Request information
Foreclosure Prevention
If you are having difficulty making your mortgage payments due to circumstances beyond your control, we have a number of ways to work with you during these difficult financial times that may help you keep your home. Do not delay in contacting us.
Inquiries can be submitted as follows
Please include your loan number and last name when you submit your inquiry.
Long-term mortgage
By toll free number
1-888-395-3997
Hours: 8 a.m.–5 p.m. CT
By email
lossmitproxy@yourmortgageonline.com
By mail
1 Corporate Drive
Suite 360
Lake Zurich, IL 60047
Attn: Case Escalation Unit
Research Department
Short-term mortgage or Home Equity
By toll free number
1-844-852-2405
Hours: 8 a.m.–5 p.m. MT
By email
loanservicing@macu.com
By mail
Mountain America Credit Union
Consumer Loan Servicing
P.O. Box 2331
Sandy, UT 84091
