Back to Help CenterQ: How do I stop a recurring payment?
If it is an automatic transfer through Online Banking, you can delete it in the Scheduled section of the Transfer & Pay menu. However, if it is an external transfer to/from another financial instituion, you will need to contact us directly to cancel the payment.
If it is a Bill Pay payment, click on the Bill Pay menu and select the Scheduled tab at the top.
If another company is pulling the funds from your account, you will need to contact them directly to stop the payment. If you have further questions, please contact our Service Center.
