Q: Under what circumstances might my card be declined?

A card transaction may be declined for many reasons. Some of the most common reasons include:

• Nonsufficient funds
• The card may have been reported lost or stolen
• Visa may have blocked your card if a transaction appears to be fraudulent (e.g., using the card in a foreign country without informing us first)
• A technical issue may have arisen

If you have questions about a specific transaction please contact the service center at 1-800-748-4302 or visit your local branch.