Back to Help CenterMyInvest is being discontinued
After an extensive review, Mountain America will be discontinuing the MyInvest℠ service on March 31, 2024. This decision was made in order to focus our efforts on products and services that benefit our full membership. We apologize for any inconvenience this change may cause.
How to close your MyInvest account
- Log in to MyInvest via online banking or the app.
- Navigate to Settings.
- Click the Close Account button at the bottom of the settings page.
- Follow the prompts.
FAQs
Why is Mountain America discontinuing MyInvest?
We periodically review our products and services to ensure they meet the needs of our membership. Although some members utilized the benefits of MyInvest, it wasn't used broadly enough to continue support for the full membership.
How long do I have to close my account?
Your MyInvest account will automatically be closed on March 31, 2024, and the funds transferred to your Mountain America account.
Can I close my account before March 31?
Yes, you may close your MyInvest account at any time.
When will I receive the liquidated funds?
It may take up to 30 days after closure for the funds to be liquidated. Funds will be moved to the Mountain America account you designated for automated transfers.
Will this closure affect my taxes?
Possibly, please consult your tax advisor for a better understanding of the tax implications.
Did financial stability factor into this decision?
No, the discontinuation of MyInvest is in no way connected to the performance of the credit union. The product simply wasn't used broadly by the membership. To view Mountain America's overall financial performance, members can access the last several years of annual reports online.
What other investment options does Mountain America provide?
The credit union provides certificate accounts for short- and medium-term goals. Mountain America Investment Services, one of our subsidiaries, offers more diverse investing options for long-term goals. We recommend meeting with a wealth advisor to discuss your financial plans.
Schedule an appointmentPlease contact any branch or the service center at 1-800-748-4302 if you have additional questions regarding your MyInvest account.
MyInvest is a micro-investing solution powered by Access Softek Advisory Services, LLC. Brokerage services are offered through DriveWealth LLC, a registered broker-dealer (member FINRA/SIPC). Mountain America Credit Union is not registered as a broker-dealer. Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. Access Softek’s internet-based services are designed to assist clients in achieving discrete financial goals. They are not intended to provide comprehensive tax advice or financial planning with respect to every aspect of a client’s financial situation and do not incorporate specific investments that clients hold elsewhere.
| Not Insured by NCUA or Any Other Government Agency | Not Credit Union Guaranteed |
| Not Credit Union Deposits or Obligations | May Lose Value |
