Q: What do I do if I forgot my password?

If you forgot your password you can reset it by following these steps
  1. Access www.macu.com.
  2. Enter your username.
  3. Click Login
  4. Click Forgot Password
  5. Confirm your identity by entering your Username, SSN/Tax ID, and Birth Date.
  6. Select email or text message to receive a temporary password.
  7. Enter your username again.
  8. Enter the temporary password.
  9. Create and confirm your new password.
  10. Click Login to complete the password change.
You can also contact our Service Center or visit a local branch for further assistance. 
  • Contact our Service Center at 1-800-748-4302.
  • Visit a local branch.