Q: Why did my check clear for a different amount than what I wrote?

One of the following two possibilities may have happened:

  • The difference may be the result of a data input error.
  • The written and numeric amounts written on the check may have been different. If the amounts don't match, we will use the written amount.

For assistance, please call our service center at 1-800-748-4302 or visit a local branch.