Accessibility Statement
We Value Digital Inclusion
In an effort to provide a fully accessible and optimized experience, Mountain America Credit Union has taken careful measure to ensure an excellent user experience for all site users. We want to ensure site accessibility regardless of the assistive technology being used or the specific abilities of individuals accessing this site.
The macu.com website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, automated and manual testing results are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
AudioEye Accessibility Certification
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of maximizing conformance with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.
AudioEye certifies that the macu.com website is in the process of being enhanced to conform with WCAG 2.0 Level AA Success Criteria to the greatest extent possible.
Mountain America and AudioEye continue to collaborate in an ongoing effort to maintain conformance and provide an accessible experience for all users.
Have a concern about site accessibility? Please provide your feedback.
For an optimized experience, we recommend using the following web browser/screen reader combinations:
Windows users: JAWS and Internet Explorer or NVDA and Firefox.Mac users: VoiceOver and Safari or VoiceOver and Chrome.Mobile users: VoiceOver for the iPhone and TalkBack for Android devices.
Improving the User Experience for Users of Assistive Technologies
Web Accessibility Guidelines
Mountain America has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as a reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Mountain America has elected to conform to Level AA of these guidelines.
Related LinksWeb Accessibility Initiative (WAI): Design guidelines for electronic and information technology.
Feedback
Dedicated web accessibility experts are available to assist site visitors with any issues accessing content, services and functions available on the macu.com website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues.
If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback.
Providing Users with a Free Customizable Assistive Utility
Ally ToolbarSince not all site visitors have access to assistive tools and techniques such as screen readers, we have provided free Web Enhancement Tools to customize the user experience.
Experience the Ally ToolbarTo experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom, right-hand corner.
The Ally Toolbar provides tools tailored to individual needs.
The following tools may be available in the Ally Toolbar:
Reader—Customize the visual display of the website.
Site Menu—Navigate simplified menus using your keyboard or mouse.
Page Elements Menu—Access page elements and regions with simple keystrokes.
AudioEye Help Desk—Report accessibility related issues.
Third-Party Sites
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter and Facebook to share news and information about our products and services. These sites, which are not controlled by Mountain America, may present challenges for individuals with disabilities that we are not able to remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites:
