What is My Money Manager?
My Money Manager is a personal financial management service that combines, organizes and tracks all of your financial information. With it you can track expenses, create budgets, set goals and plan for the future.
Who can use My Money Manager?
My Money Manager is a free service for Mountain America Online Branch users. If you are not a member, click here to join the credit union. You may also call our Service Center at 1-800-748-4302.
Are there fees?
No. My Money Manager is a free service for Mountain America Online Branch users.
Is My Money Manager secure?
Yes. Using My Money Manager is safe. All data is transmitted over SSL with a VeriSign Class 3 Extended Validation SSL Certificate.
Is it difficult to set up and use?
No. Setting up your My Money Manager account is easy. Simply log in to Online Branch, click the Account Management link at the top of the page, select My Money Manager and enter your email address. Once inside My Money Manager, you'll find built-in tutorials, videos and a knowledge bank to help you set up and manage your accounts.
How long does it take to use My Money Manager the first time?
First-time users usually take 20-25 minutes to fully complete the process. However, you do not have to enter all of your information at once. My Money Manager saves your progress so you can pick up where you left off the next time you log in.
Why does My Money Manager require an active email address?
My Money Manager uses your email address as your unique user ID to verify your account during sign-up, to send alerts and for occasional communications from Mountain America.
Where do I access My Money Manager?
My Money Manager can only be accessed through Mountain America’s Online Branch at www.macu.com.
Can I use my Online Branch login?
No. My Money Manager requires a unique email address login.
Can I use it to make transfers or pay bills?
No. Transfers and bill pay functions can be done only in the Bill Pay section of Online Branch.
How does My Money Manager get my account information?
My Money Manager connects to Mountain America and other institutions through secure connections by using your user ID and password for each institution to collect your financial data.
Why do some of my accounts show more history than others?
The amount of transaction history in My Money Manager depends on the amount of data each financial institution makes available.
Is there a mobile version or app?
My Money Manager is available within the MACU app on iOS and Android devices.
Can I change my login email?
Yes, you can change your login email address inside My Money Manager. Click the Menu button, select Settings and enter the new email address.
What if I need help?
My Money Manager includes built-in tutorials, videos and a knowledge bank that helps you answer the most common questions. If you do not find the solution there, you can contact online support by clicking the ? icon in the upper right corner of My Money Manager. Or you can call the Mountain America’s Service Center at 1-800-748-4302.