Q: I won't be home when my new card is supposed to arrive. How can I receive it early?

New cards will be mailed in 3-5 business days (taking up to 7-10 business days to arrive). If you need a debit or credit card sooner, you can have one printed instantly at any branch. Bring a valid government issued ID with you. An account holder must be present to sign for receipt of the new card. If you have questions on what types of identification Mountain America accepts, please call our Service Center at 1-800-748-4302.