Can you see yourself here?

Are you tired of jobs that go nowhere, crazy hours and unpredictable schedules? Do you like making a difference in peoples’ lives and in the community? Then you may be a great fit!

Can you see yourself here?

Are you tired of jobs that go nowhere, crazy hours and unpredictable schedules? Do you like making a difference in peoples’ lives and in the community? Then you may be a great fit!

Mountain America offers a fun, collaborative environment where you can make a difference. We also have an amazing benefits package, banking holidays (like Veterans Day and Presidents' Day) and career opportunities.
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What Drives Us

What Drives Us?

We have a fun and caring company culture, and our values bring us all together—in every state we work in!

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Life at Mountain America

What It's Like to Work Here

What makes us different than other companies? It's the people who work here. Take a peek inside and see why our people choose to build their careers at Mountain America.

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What Our Employees Have to Say


I am building my career here

"It started when I was looking for a part-time job. I found an opening at Mountain America for a Member Service Representative (MSR—I didn’t even know what that was), and I was surprised when I received a call for an interview. During the interview, I learned about their values and how well they treated their employees and I was DETERMINED to work there.

"A few months later, I was able to move to full-time, and then I was promoted to a lead position. After two and a half years, we had some health issues in my family, and I had to quit my job. When I was finally ready to go back to work, I took an office administrator position at another company. It only took me one week of working there to know that I wanted to go back to Mountain America.

"I had always kept in touch with my manager, and when he called and said he was looking for an MSR, I was so happy to go back.

"I’m now a Financial Services Representative (I can do loans and open accounts) and a Tech Champ (I teach our members about technology) and am close to my 5-year anniversary! Working here is different than anywhere else. I stay at Mountain America because they value their employees. They understand that even the little guys are so important to what makes Mountain America great. The employee celebrations are incredible and so extravagant! The training is remarkable; they set you up for success here. The people you work with become life-long friends. Mountain America recognizes your success and loves to watch you succeed. Everyone here is such a motivator!"


I am a member, and an employee

"I worked at another financial institution for six years. I never really loved the environment or atmosphere, but it paid the bills. My wife wanted to pursue a business opportunity that would change our lives, but we needed a Small Business Administration (SBA) loan. Since I worked in commercial loans, I thought it would be a smooth process to get an SBA loan. It was not!

"We tried to get in touch with a loan officer for 60 days, and he rarely returned calls. We read online that Mountain America Credit Union was the largest SBA credit union lender. We applied and had a much better experience, and by starting my wife’s business it changed our world forever.

"I was so impressed with Mountain America that I started to look for jobs there. You can say I am a 'rescued' employee.

"From the minute I started, I loved working here. My leaders proved to me that our members really do come first. Every day I had multiple situations where I was empowered to do what was in the best interest of the member, not what was in the best interest of the bottom line.

"Even though I was promoted, I left the credit union after a few years to pursue an opportunity in commercial real estate lending (a passion of mine). But after six months, I missed my old job. I missed the ability to help people. I also missed the amazing health benefits. I reapplied and was immediately welcomed back. On the very first day, I felt that amazing feeling of helping members achieve their financial dreams.

"The people, the culture, the benefits and the members are what keep me at Mountain America. I also know there are several opportunities within the company that I am sure I can be happy with. I’m still keeping my eyes peeled on jobs in the commercial real estate department and hope to end up working there someday or maybe become a branch manager one day. Whatever the job, I know I want to continue my career at Mountain America."


Working here seems to be my destiny

"It seems working at Mountain America is my destiny. I started here in the ATM/Cards department. I was in the department for five months and then had an opportunity to advance in my career and went to work for a different credit union. After about a year, I received notice that we would be merging with Mountain America, so I ended up back here working in the Fraud Risk Management Department. After about seven years in this department, I received another offer to manage a Visa department at a smaller credit union. I left here, worked there for two and a half days (no exaggeration) and then sent a message to my previous boss about the mistake I had made in leaving.

"Fortunately for me, Mountain America took me right back. It was a lesson learned to say the least. After just two days, I realized that Mountain America had superior tools, technology, benefits and people. The culture we have and the way we care about our members is something that cannot be duplicated. It just feels like family here."


The best job I’ve ever had

"My first day of the best job I’ve ever had started on February 28, 2014. I was hired at Mountain America as a Member Service Representative (MSR, teller), and I worked very hard. Because I had a lot of coaching and inspiration from my leaders and team, I quickly accelerated to become one of the highest performing MSRs in our branch.

"I really wanted to build my career and progress to a Financial Service Representative (FSR, loan officer) position. Again, my leaders were supportive and encouraged me to sign up for training and university courses, as well as job shadow other FSRs. When an FSR job opened up in our branch, I applied that day. However, after a few weeks and intensive interviews, I learned that I was not selected. I was heartbroken. A few days later I was approached by a head hunter. They offered me the opportunity to be an office assistant. The pay was better, the work week was only Monday through Thursday, and it offered fully paid Medical, Dental, Vision, large Pension Contributions and a sizeable Life Insurance policy. So in October, I left for this new job.

"I was able to excel with my new employer. However, with the increased responsibility came a crazy work schedule. I was always working, and I didn’t enjoy the people I worked with.

"Despite the money and the perks, I wanted to return to the branch and waited impatiently for a position to open up near me. Once a position became available, I jumped at the opportunity and interviewed. I was rehired (this time as a Member Experience Officer—I could do a wide variety of transactions) and have not looked back!

"My favorite thing about Mountain America is the atmosphere and culture. We are compensated well and have plenty of opportunity for growth. I also love that management is supportive of my goals and do what they can to help me achieve them. They are also very helpful in balancing my work/home life. I have promised myself, as well as my manager, that I will never leave again.

"Some of my friends said I was crazy to leave a job with more money and zero benefits costs for a job that I loved. But I say there is no amount of money that is worth my sanity. Happiness goes further than money, and trust me, if you are miserable 40 hours a week, no amount of money is going to help make you happy."



Best in Class

Mountain America Credit Union is one of Utah's premier employers. We often are named one of Utah's Best Places to Work and have been recognized for community involvement numerous times. We also are a strong organization. We have more than 85 branches located in five states (Arizona, Idaho, Nevada, New Mexico, and Utah), and our assets, membership and employee base are constantly growing. Mountain America also owns subsidiary companies and partners with other credit unions in joint ventures that serve credit unions and their membership.

Outstanding Employee Experience

You'll have plenty of opportunities for growth. We invest in our employees and their continued success by providing:
  • Excellent career advancement opportunities
  • In-depth, ongoing training to build your skills and prepare you for your next career opportunity with Mountain America
  • Mentoring and coaching to help you become your best and achieve your ultimate career objectives
  • Ongoing employee events

Awesome Benefits

We're committed to taking care of all our employees. You can enjoy:
  • Competitive compensation with opportunities for incentive and/or bonus pay
  • Excellent medical and dental benefits, with minimal employee contribution
  • Paid time off and holiday pay
  • Matching 401(k)
  • Tuition assistance program
  • Flexible spending plans
  • Paid term life insurance
  • Short- and long-term disability insurance
Learn More About Benefits


What Our Core Values Mean to Me

Here's what some of our employees have to say about Mountain America's values:

We treat each other and our members with trust and respect

"I’ve worked in places where everyone was climbing over everyone else in the race to get ahead. No one does that here. Everyone is on your team and everyone is here to help you achieve what you want. The support is amazing."

We have honesty and integrity

"Our philosophy is to do what is in the best interest of our members. This means I never have to compromise my standards to try to sell something or push something on someone who doesn’t want a product. I can assess the needs of each individual member and do what will help them, not meet a quota."

We are stewards of our members’ money

"Because we are member-owned, we are very careful with our members' money. We are always looking for ways to be more efficient and effective."

We provide quality service

"Because we are trained on how to provide extraordinary service, we have amazing member loyalty. I have members who I have served for years and truly consider to be my friends. I’ve cried with members who are struggling and celebrated when we’ve turned people’s lives around. I change lives here. It’s so rewarding."

We are continuously looking for ways to improve

"I love that I work for a company that is always trying to improve. We’ve seen amazing growth, even during the recession, because we innovate and serve people better than other institutions; we attract new members all the time because they recognize we are different."


Starting Your Career with Mountain America

At Mountain America Credit Union, we have an inclusive interview and selection process that was designed to assist us in selecting outstanding individuals who fit in our corporate culture.

Pre-Employment Screening

In order to effectively serve our members' financial needs, employees must practice financial responsibility in their own lives. We only interview candidates who have a satisfactory credit history and can advise members in a manner that is in keeping with their own financial practices.

Interview Process

Once your application is received, it will be promptly reviewed by a member of our Recruiting department. If your skills, abilities and experience are a match for the position you are applying for, you may be contacted to schedule a telephone interview.

After satisfactorily completing the phone interview, you may be invited to our Corporate Offices to meet with a representative from our Recruiting department to further discuss your qualifications.

These interviews will also allow you to get a feel for Mountain America Credit Union, and you can ask any questions that you might have. We understand that you have options in selecting an employer, and we want you to be able to discover if Mountain America is a fit for you.

Pre-Employment Assessments

In addition to the interviews, you may be asked to complete a pre-employment assessment. This assessments will help us make an objective hiring decision and put the best candidate into the right position to ensure their success.

What our employees are saying about us:

"There is a feeling of teamwork at this company that is instilled from the CEO all the way down to entry- level employees. The company does a great job making the employees feel valued and that we are all working toward the same goals and objectives — providing our members' with the best customer service and great products."

"I originally started this job with the idea that it would be a good job while I was finishing school. I quickly found that I loved it so much that I wanted to make a career here. When I expressed this to my manager, I was kept aware of advancement opportunities. Within two months, I was in a job that has great growth potential."

"Our culture is great. We definitely have fun at work. We love to laugh and have a good time. The way the company shows it's appreciation makes you feel like you are a part of something and not just an employee. We have great celebrations twice a year and when we perform well, we're recognized in many different ways."

"We are constantly encouraged to work on goals to improve ourselves, not only in work-related things but in life in general, and to become better individuals."

"I like the Mountain America philosophy that if you're happy at home and you have time to enjoy your family then it makes your work time more enjoyable as well as more productive."

"The best thing about working at this company is the feeling of being on a team. I honestly feel that my managers and coworkers have my best interest in mind as they make decisions that influence me. I feel comfortable in expressing my ideas and opinions to decision makers and feel that ideas are heard and given careful consideration."


Recruiting Events

Date & Time Event Location
Tuesday, September 22nd, 2015
8:30 a.m. – 2:00 p.m.
Salt Lake Community College Fall Job Fair Lifetime Activities Center at the Taylorsville Redwood Campus
4600 Redwood Rd, Salt Lake City, UT

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