Fraud Alert

We have learned that several Phishing emails have been sent that could include Mountain America members and non-members. These messages are not valid and were not sent by Mountain America Credit Union.

If you received one of these emails, do not click on the link and respond. If you have responded to the email and supplied any information, please contact us at 1-800-748-4302 or visit your nearest branch as soon as possible.

Below is recent fraud targeted toward Mountain America Credit Union members. Click on the link to view a screenshot of the phishing e-mail or website. Be sure to maximize your window for better readability.

Date of Phishing Attack	Description	Screenshot / Type	Status
03/22/10	Web Browser/Phishing SCAM - Suspected Zeus trojan (or variant). Displays counterfeit alert to Member that they need to register an un-recognized computer. Then prompts Member to enter Debit/Credit card data.	screenshot	Active
08/31/09	Phone SCAM - It is not asking for any account information up front, it just asks for them to leave a name and phone number and someone will call them back. This is being directed at Mountain America FCU. It originates from 1-702-991-0115 from FMBbank.com Deactivated: 1-866-992-5541	phone	Deactivated
05/11/09	TEXT SCAM - Mountain America has blocked your ATM Debit card call us immediately at 877-815-6531 (888-827-6160 has also been used) (Text is originated from BHXFTS@messaging.sprintpcs.com )	N/A	Deactivated
02/24/09	TEXT SCAM - ApplicationCenter / This is an automated message from TRANSWEST C.U. Your ATM card has been suspended.To reactivate call urgent at 888-400-2916.	N/A	Deactivated
02/09/09	TEXT SCAM - Account has been deactivated. Text message requests you call to reactivate your account	N/A	Deactivated
12/04/08	Official Service Renewal Notification	E-mail	Deactivated

Report Phishing and Suspicious E-mails/Web sites

If you suspect that you have received a phishing, fraudulent or suspicious e-mail, or you see a Web site representing itself as being sent from MACU, please notify us immediately at: onlinefraud@macu.org

Phishing Filter: Help protect yourself from online scams

A Phishing Filter is a built-in filter for your browser that scans the Web addresses and Web pages you visit for characteristics associated with known online Web fraud or phishing scams and warns you if sites you visit are suspicious. Phishing sites often appear and disappear in 24 to 48 hours, so up-to-the-hour information is critical for your protection. To download a filter for your browser, see the links below.

Phishing Filter for Microsoft browsers
Phishing Filter for Firefox by Verisign

Fraud Happens Every Day. We Always Respect Your Privacy.

We will never contact you by e-mail, mail, or phone asking for confidential information. We already have your social security number, PIN, credit card number, account number, name, address, and birthday.

Trust Your Instincts

If something in a correspondence from Mountain America Credit Union does not seem "right," go with your gut feeling. Do not respond to any suspicious correspondence. Immediately contact your nearest branch or our service center at 1-800-748-4302.