Home | Online Services | Phishing Attack

Fraud Alert

We have learned that several Phishing emails have been sent that could include Mountain America members and non-members. These messages are not valid and were not sent by Mountain America Credit Union.

If you received one of these emails, do not click on the link and respond. If you have responded to the email and supplied any information, please contact us at 1-800-748-4302 or visit your nearest branch as soon as possible.

Below is recent fraud targeted toward Mountain America Credit Union members. Click on the link to view a screenshot of the phishing e-mail or website. Be sure to maximize your window for better readability.

Date of Phishing Attack	Description	Screenshot/Type	Status
10/02/08	Important Notice Regarding Your Visa Check Card	E-mail	Deactivated
7/23/08	New Message From Customer Service	E-mail	Deactivated
7/16/08	Attention - Important Notification!	E-mail	Deactivated
6/13/08	TEXT SCAM - Online Account has been deactivated. Text message is coming from ID#83960	N/A	Deactivated

Report Phishing and Suspicious E-mails/Web sites

If you suspect that you have received a phishing, fraudulent or suspicious e-mail, or you see a Web site representing itself as being sent from MACU, please notify us immediately at: onlinefraud@macu.org

Educate Yourself

Learn about the latest frauds and scams by reading our For Your Protection articles.

Phishing Filter: Help protect yourself from online scams

A Phishing Filter is a built-in filter for your browser that scans the Web addresses and Web pages you visit for characteristics associated with known online Web fraud or phishing scams and warns you if sites you visit are suspicious. Phishing sites often appear and disappear in 24 to 48 hours, so up-to-the-hour information is critical for your protection. To download a filter for your browser, see the links below.

Phishing Filter for Microsoft browsers

Phishing Filter for Firefox by Verisign

Fraud Happens Every Day. We Always Respect Your Privacy.

We will never contact you by e-mail, mail, or phone asking for confidential information. We already have your social security number, PIN, credit card number, account number, name, address, and birthday.

Trust Your Instincts

If something in a correspondence from Mountain America Credit Union does not seem "right," go with your gut feeling. Do not respond to any suspicious correspondence. Immediately contact your nearest branch or our service center at 1-800-748-4302.